The first digit of the serial number is the year and the second is the month. Date created: 2016-08-08 Name: G. We will need to know: The Model. The little Thermal Reset Switch would pop out and I had to reset the unit to restart it. I should have been suspicious from the start.
I would like there to be a way to conserve the heat energy somehow to make this product more efficient. It ran ok for five years when I turned it up for a new dishwasher. The average water heater should last 10-14 years. Once again, very satisfied with the heater and company, and if anyone were to ask me for a recommendation of a heater, I would tell them State select. It was outside in the elements! I purchased my State Select water heater for my home in May of 2007.
The lowboy only comes in one model with different tank capacities. Their customer service is terrible. To say I'm pissed is an understatement. The manufacture date can be identified in the serial number. I have lived in this house for 30 years, and have never had this problem with the water. Immediately call a qualified service technician to inspect the appliance and replace any part of the control system and gas control which has been under water. It's the same story as other reviews I've read in this thread - the parts are under warranty but labor is not covered.
The prevents heat from escaping when the water heater is turned off. State Water Heaters was founded in 1946. State refused to pay shipping on the replacement part because we were outside the one-year courtesy window. I returned the complete water heater to the plumbing supply company where I purchased it. The first repair was in 2016, the second last week 2018. I am sick and tired of going up in attic everyday to turn the pilot on as now it goes off everyday. Installing water heaters can be intimidating, so let us do it for you.
Ours continues to have the pilot light shut off during cold days so you get a double whammy in the morning: cold floors and cold water! I called State to complain and ask for some relief to fix their pitiful products. Do it myself next time. Not because it's a bad water heater, but because our water in our city causes it to break down quickly so our technician told us when they replaced it. The pilot light kept going out. Overview of the Select The State Select is a series of gas and electric water heaters. Funny thing is that it was their recommended contractor that did the install who also would not stand behind his work. After being in service for about 3 years, it would not stay lit.
The plumber suggested all we can do is replace the whole thing with another brand! It's very loud when it turns on; it's located in my cellar and I can hear it upstairs. In retrospect, had I not waited a week, and had put an electric heater in the opening instead of just a fan, it would have dried much quicker. He arrived the next morning only to find that the gas connector was failing and I was lucky to have turned it off. Date created: 2014-02-13 Name: S. Note that your new 50-gallon water heater tank may take up more space than your old one, because of new regulations on insulation.
. But since it was under the warranty I was stuck. They seemed to genuinely care about me. Lamp Cause Action Check whether the gas valve is open. Other Select Reviews There are several threads on doityourself. I've tried to get the gas company to take it back and cancel the deal for months now but they won't do it.
However, this should only come down to it as a last resort measure. Needless to say my 3rd is not a state water heater. Replace it and find out the replacement is defective. Now 4 years later it is leaking again and they will not warranty it. I believe it was under warranty for about 5 years? Date created: 2014-12-29 Name: J.